Effective Date: January 1, 2026
SSL 256-Bit Encrypted1. Information We Collect
When you purchase or create an account on EasyGrow.pk, we collect information necessary to fulfill your botanical order:
- Contact Information: Full name, shipping address, city, phone/WhatsApp number, and email address.
- Order History: Products ordered, billing preferences, delivery instructions, and courier tracking details.
- Device & Browsing Data: IP address, browser type, and cookie identifiers to deliver a personalized gardening browsing experience.
2. How We Use Your Data
Your data is exclusively utilized to provide superior e-commerce service:
- Processing, packaging, and dispatching your orders through domestic couriers (TCS, Leopard, Call Courier, Trax).
- Sending SMS / WhatsApp updates on order tracking and dispatch alerts.
- Providing dedicated horticultural post-delivery care advice for seeds and live botanicals.
- Preventing fraudulent transactions and ensuring payment integrity.
3. Payment Security & Zero Selling of Personal Data
We adhere to strict data ethics:
- Zero Data Selling: We never sell, rent, or trade your personal information to third-party marketing companies.
- Encrypted Payments: All online payments (Credit Card, JazzCash, Easypaisa) are processed via secure 256-bit SSL encrypted payment gateways. EasyGrow does not store credit or debit card numbers on its servers.
4. Cookie Policy
We use cookies to maintain your shopping cart items, remember your login session, and analyze aggregated website performance. You can disable cookies in your browser settings at any time, though it may limit cart features.
5. Customer Rights & Data Removal Requests
You have the right to request a copy of your personal data stored on our platform or request permanent deletion of your account. To submit a data request, please email our Data Privacy Officer at support@easygrow.pk or call/WhatsApp +92 304 5152665.
